UK AltNet profile
Hyperoptic
Hyperoptic is a UK altnet focused on Major UK cities (MDU focus), using XGS-PON full fibre (Headline numbers table). Headline numbers list premises passed as 1.8 million UK premises passed (31 December 2024) (Headline numbers table). Coverage includes Concentrated in London, Manchester, Birmingham, Leeds, Edinburgh, Glasgow, Cardiff and other major UK cities, with build prioritising large apartment developments and landlord partnerships. (Coverage notes).
Hyperoptic is the original UK multi-dwelling-unit (MDU) altnet, with a build focus on apartment blocks in London and major cities. Symmetric gigabit retail.
What changed: Added answer capsule, key-facts block, question-led headings, speed and premises sections, consumer access guidance, cross-links to cities and compares, and attributed Headline numbers callout for AI citation, 3 June 2026.
Provider directory
For coverage, type, employee estimates and a BroadbandSwitch.uk link for this provider, see the UK provider directory table (613 providers).
Key facts
- Region of focus: Major UK cities (MDU focus) (Headline numbers table).
- Network tech: XGS-PON full fibre (Headline numbers table).
- Premises passed: 1.8 million UK premises passed (31 December 2024) (Headline numbers table).
- Premises ready for service: 1.8 million ready for service (31 December 2024) (Headline numbers table).
- Customers (latest): 373,918 retail customers at 31 December 2024 (Hyperoptic Limited annual accounts) (Headline numbers table).
What are Hyperoptic's headline numbers?
| Founded | 2011 |
|---|---|
| HQ | London |
| Region of focus | Major UK cities (MDU focus) |
| Premises passed | 1.8 million UK premises passed (31 December 2024) |
| Premises ready for service | 1.8 million ready for service (31 December 2024) |
| Customers (latest) | 373,918 retail customers at 31 December 2024 (Hyperoptic Limited annual accounts) |
| Take-up rate | Approx 21 percent |
| Network tech | XGS-PON full fibre |
| Funding raised | KKR is the lead shareholder; Newlight Partners co-investor |
| Last funding round | Strategic pivot announced December 2025 to wholesale Hyperoptic-branded tariffs on Openreach from early 2026 (approx 70 redundancies, c.5 percent of c.1,700 staff) (December 2025) |
| INCA member | Yes |
| Last updated | 3 June 2026 |
How fast is Hyperoptic?
Hyperoptic uses XGS-PON full fibre (Headline numbers table). Retail speed tiers depend on the operator's published tariffs and postcode availability.
How many premises has Hyperoptic passed?
This profile lists premises passed as 1.8 million UK premises passed (31 December 2024) and premises ready for service as 1.8 million ready for service (31 December 2024) (Headline numbers table).
Who is Hyperoptic?
Hyperoptic launched in 2011 with a focus on multi-dwelling-unit (MDU) buildings in major UK cities, bringing symmetric full fibre to apartment residents ahead of Openreach FTTP and Virgin Media DOCSIS in many of those buildings. The network is XGS-PON capable of multi-gigabit speeds with symmetric upload and download tariffs. Hyperoptic operates as both a network owner and a retail brand, and has expanded into single-family homes in some markets. KKR-backed, the brand is one of the most-recognised altnet names in UK broadband consumer journalism.
Where does Hyperoptic operate?
Concentrated in London, Manchester, Birmingham, Leeds, Edinburgh, Glasgow, Cardiff and other major UK cities, with build prioritising large apartment developments and landlord partnerships.
Which areas is Hyperoptic building in?
London, Manchester, Birmingham, Leeds, Edinburgh, Glasgow, Cardiff, Bristol, Newcastle, Liverpool.
What partnership routes does Hyperoptic offer?
Property developer and landlord partnerships for MDU rollout. Marketing partnerships with the FBRE network for switcher acquisition in Hyperoptic footprint.
FBRE supports AltNets with geo-targeted tenancy, comparison site builds for resellers, and co-marketing collaborations. Network reach is verified at 12,000,000+ impressions and 730,000+ network clicks in the 12 months to 24 May 2026 (rolling average of 2,000+ clicks per day, rising fast). See AltNet marketing for placement and pricing.
How do I get Hyperoptic?
Check postcode availability on Hyperoptic's website or a comparison site where the network is live. Hyperoptic sells direct to consumers in its build footprint (Coverage notes; Major build areas).
How does FBRE reach Hyperoptic-footprint switchers?
- Geo-targeted tenancy on the FBRE network, single site from £99 per month.
- Postcode checker build that surfaces Hyperoptic where available, from £4,500.
- Co-marketing on the FBRE AltNet Tracker.
- Comparison engine build for partner resellers, from £7,950.
Where is Hyperoptic covered in our research?
FBRE comparison pages featuring Hyperoptic:
- Hyperoptic vs BT Broadband: UK Broadband Compared
- Hyperoptic vs Community Fibre: UK Broadband Compared
- Hyperoptic vs Virgin Media: UK Broadband Compared
Hyperoptic is named on these city pages:
- Broadband in Birmingham
- Broadband in Bolton
- Broadband in Cardiff
- Broadband in Edinburgh
- Broadband in Glasgow
- Broadband in London
- Broadband in Manchester
- Broadband in Stockport
Where does this Hyperoptic profile data come from?
This profile uses INCA member published data where available, the operator's published trading updates and press releases, Ofcom Connected Nations data, and Companies House filings. Figures marked "data pending" reflect commercially confidential or not-yet-published numbers. See methodology for sourcing detail.
Check live hyperoptic availability and deals on BroadbandSwitch.uk.