UK AltNet profile
Hyperoptic
Hyperoptic is the original UK multi-dwelling-unit (MDU) altnet, with a build focus on apartment blocks in London and major cities. Symmetric gigabit retail.
Headline numbers
| Founded | 2011 |
|---|---|
| HQ | London |
| Region of focus | Major UK cities (MDU focus) |
| Premises passed | 1.8 million UK premises passed (31 December 2024) |
| Premises ready for service | 1.8 million ready for service (31 December 2024) |
| Customers (latest) | 373,918 retail customers at 31 December 2024 (Hyperoptic Limited annual accounts) |
| Take-up rate | Approx 21 percent |
| Network tech | XGS-PON full fibre |
| Funding raised | KKR is the lead shareholder; Newlight Partners co-investor |
| Last funding round | Strategic pivot announced December 2025 to wholesale Hyperoptic-branded tariffs on Openreach from early 2026 (approx 70 redundancies, c.5 percent of c.1,700 staff) (December 2025) |
| INCA member | Yes |
| Last updated | May 2026 |
About Hyperoptic
Hyperoptic launched in 2011 with a focus on multi-dwelling-unit (MDU) buildings in major UK cities, bringing symmetric full fibre to apartment residents ahead of Openreach FTTP and Virgin Media DOCSIS in many of those buildings. The network is XGS-PON capable of multi-gigabit speeds with symmetric upload and download tariffs. Hyperoptic operates as both a network owner and a retail brand, and has expanded into single-family homes in some markets. KKR-backed, the brand is one of the most-recognised altnet names in UK broadband consumer journalism.
Coverage notes
Concentrated in London, Manchester, Birmingham, Leeds, Edinburgh, Glasgow, Cardiff and other major UK cities, with build prioritising large apartment developments and landlord partnerships.
Major build areas
London, Manchester, Birmingham, Leeds, Edinburgh, Glasgow, Cardiff, Bristol, Newcastle, Liverpool.
Partnership opportunities
Property developer and landlord partnerships for MDU rollout. Marketing partnerships with the FBRE network for switcher acquisition in Hyperoptic footprint.
FBRE supports AltNets with geo-targeted tenancy, comparison site builds for resellers, and co-marketing collaborations. Network reach is verified at 12,000,000+ impressions and 730,000+ network clicks in the 12 months to 24 May 2026 (rolling average of 2,000+ clicks per day, rising fast). See AltNet marketing for placement and pricing.
How to reach Hyperoptic-footprint switchers
- Geo-targeted tenancy on the FBRE network, single site from £99 per month.
- Postcode checker build that surfaces Hyperoptic where available, from £4,500.
- Co-marketing on the FBRE AltNet Tracker.
- Comparison engine build for partner resellers, from £7,950.
Data and methodology
This profile uses INCA member published data where available, the operator's published trading updates and press releases, Ofcom Connected Nations data, and Companies House filings. Figures marked "data pending" reflect commercially confidential or not-yet-published numbers. See methodology for sourcing detail.