UK ISP profile
Plusnet
Plusnet uses Openreach FTTC and FTTP, nationwide with advertised speeds of 36 Mbps to 900 Mbps and headline pricing From around £24/month (Quick facts table). UK scale: Customer count not separately published (Quick facts table). Plusnet is the value-focused brand within BT Group, known for award-winning customer support, Sheffield-based call centres, and competitive standard broadband..
Plusnet is the value-focused brand within BT Group, known for award-winning customer support, Sheffield-based call centres, and competitive standard broadband.
What changed: Added answer capsule, key-facts block, question-led headings, network and switching sections, cross-links to compares and cities, and attributed Quick facts callout for AI citation, 3 June 2026.
Provider directory
For coverage, type, employee estimates and a BroadbandSwitch.uk link for this provider, see the UK provider directory table (613 providers).
Key facts
- Network: Openreach FTTC and FTTP, nationwide (Quick facts table).
- Speed range: 36 Mbps to 900 Mbps (Quick facts table).
- Headline price from: From around £24/month (Quick facts table).
- UK customers: Customer count not separately published (Quick facts table).
- Major areas: Nationwide UK (Quick facts table).
What are Plusnet's headline numbers?
| Parent group | BT Group plc |
|---|---|
| Founded | 1997 |
| HQ | Sheffield |
| UK customers | Customer count not separately published |
| Network | Openreach FTTC and FTTP, nationwide |
| Major areas | Nationwide UK |
| Speed range | 36 Mbps to 900 Mbps |
| Headline price from | From around £24/month |
| Affiliate programme | Awin |
| Indicative CPA | POA via affiliate manager |
| Last updated | 3 June 2026 |
What network does Plusnet use?
Plusnet uses Openreach FTTC and FTTP, nationwide (Quick facts table). Major service areas listed on this profile: Nationwide UK.
Who is Plusnet?
Plusnet has built a long-standing reputation as the value-focused brand of BT Group, with UK-based customer support and consistent rankings in independent broadband customer-satisfaction surveys. The brand operates separately from BT on tariff, marketing and support, while leveraging Openreach via BT Group's wholesale relationships. Plusnet's proposition is straightforward: keep pricing transparent, keep support local, and avoid the bundle complexity of BT and EE. For switchers, Plusnet is a strong default for households who want a no-nonsense broadband bill without TV or mobile cross-sell.
What speeds does Plusnet offer?
- Unlimited Fibre 35, Fibre 66, Full Fibre 145 to 900
- Pay-monthly or 24-month contracts
- UK-based customer support
- Optional landline and call packages
Is Plusnet any good?
The brand operates separately from BT on tariff, marketing and support, while leveraging Openreach via BT Group's wholesale relationships. Plusnet's proposition is straightforward: keep pricing transparent, keep support local, and avoid the bundle complexity of BT and EE. For switchers, Plusnet is a strong default for households who want a no-nonsense broadband bill without TV or mobile cross-sell. (About Plusnet section).
What partnerships and tenancy options apply to Plusnet?
Plusnet retails Openreach via BT Group wholesale. Affiliate distribution via Awin.
Acquiring Plusnet-intent traffic through the FBRE broadband network is one of the most efficient routes for ISPs and altnets that compete in Plusnet's footprint. Our network reach is verified at 12,000,000+ impressions and 730,000+ network clicks in the 12 months to 24 May 2026 (rolling average of 2,000+ clicks per day, rising fast), with network authority up to DR 74 on BroadbandSwitch.uk. See ISP advertising for tenancy tiers from £99 per month.
How do I switch to Plusnet?
Residential moves to Plusnet at an eligible address typically follow Ofcom One Touch Switch rules, with the gaining provider coordinating the transfer. Check Plusnet availability at your postcode before ordering; network technology and top speed vary by address (Quick facts table).
How does FBRE reach Plusnet switchers?
- Place a tenancy on the FBRE network, single site from £99 per month.
- Target sites with high Plusnet comparison intent (curated list on request).
- Optional comparison engine build via the FBRE build studio, from £7,950.
- Optional research collaboration via our research hub.
Where is Plusnet covered in our research?
FBRE comparison pages featuring Plusnet:
- BT Broadband vs Plusnet: UK Broadband Compared
- NOW Broadband vs Plusnet: UK Broadband Compared
- TalkTalk vs Plusnet: UK Broadband Compared
- Zen Internet vs Plusnet: UK Broadband Compared
Plusnet is named as an operator on these city pages:
Where does this Plusnet profile data come from?
This profile is compiled from public regulatory filings, the operator's published press releases, Ofcom Connected Nations data, and Ahrefs metrics. Figures marked POA or data pending reflect commercially confidential or not-yet-published data. See our methodology for full sourcing notes.
See live Plusnet broadband deals on BroadbandSwitch.uk.